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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ana-Lei Perez

Ana-Lei Perez

January 30, 2026

5  out of  5
rating by Ana-Lei Perez
"Great customer service and beautiful office!"
We responded:
"Thank you, Ana-Lei, for your kind words about our customer service and office. We're glad you had a positive experience with us. Looking forward to assisting you again!"
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Zan Day

December 4, 2025

5  out of  5
rating by Zan Day
"Agent Chad Sumner has an amazing team. State Farm has provided service for my homeowners and car insurance for over 30 years. They are a dedicated professional team that is receptive to questions and finds the best solution for our family insurance needs."
We responded:
"Thank you, Zan, for your kind words and for trusting us with your homeowners and car insurance for over 30 years. We're grateful to have a dedicated team that can assist with your family's insurance needs. Your support means a lot to us."
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Michelle Ring-Glathar

December 3, 2025

5  out of  5
rating by Michelle Ring-Glathar
"Kristen was amazing- she took the time to go over everything step-by-step and made sure I understood everything that I chose and what I needed. PLUS she saved me about $200 a month!"
We responded:
"Thank you, Michelle, for sharing your experience with Kristen. It's great to hear she was able to guide you through the process and help you save $200 a month. We appreciate your feedback and look forward to continuing to serve you."
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Rosa Falcon

November 9, 2025

5  out of  5
rating by Rosa Falcon
"State farm helped me get insurance."
We responded:
"Thank you, Rosa, for your feedback. It's great to hear that we could assist you with your insurance needs. If you have any more questions or need further assistance, feel free to reach out."
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Brenton Fraide

October 16, 2025

5  out of  5
rating by Brenton Fraide
"They have great service."
We responded:
"Thanks for choosing us, Brenton! We’re committed to protecting what matters most to you today and in the future. We look forward to serving you for years to come! "
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Mustafaa Reed

October 15, 2025

5  out of  5
rating by Mustafaa Reed
"I am a super fan of this insurance company Every agent at this location always treat me right always trying to help me save this is just one of the lots of friendly faces that you will see come on in and get the best insurance going"
We responded:
"Thank you, Mustafaa, for your kind words and for being such a loyal supporter of our agency. We're glad to hear that our team consistently provides you with the service you deserve. We look forward to continuing to assist you with your insurance needs."
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Karen Martin

September 10, 2025

5  out of  5
rating by Karen Martin
"I am so appreciative of Chad Sumner State Farm! April and Stephanie are the best!! They are always so helpful and sweet as pie!"
We responded:
"Thank you, Karen! We're glad to hear that April and Stephanie have been so helpful to you. Your feedback means a lot to us. Take care!"
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kim croy

September 8, 2025

5  out of  5
rating by kim croy
"Kristen King with Chad Sumner’s office is wonderful. She always makes me feel comfortable whenever I have questions about my policies. I can’t recommend her enough. Any of Chad’s staff is awesome."
We responded:
"Thank you, Kim, for your kind words about Kristen and the team at our office. We're glad to hear that you feel comfortable reaching out with your questions. Your recommendation means a lot to us."
Profile photo of Tracy Stephens

Tracy Stephens

September 5, 2025

5  out of  5
rating by Tracy Stephens
"Thank you Kristen for helping me take care of our family in the future. You made the process simple and easy. If anyone needs insurance call Kristen Horne King. She is absolutely an excellent agent and friend."
We responded:
"Thank you, Tracy, for your kind words about Kristen. We're glad to hear she made the process simple and easy for your family. Your recommendation means a lot to us."
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brooke Taylor

August 24, 2025

5  out of  5
rating by brooke Taylor
"I was with another insurance company for 8 years until I decided to go with State Farm and Lyndsey was GREAT! She's sweet, patient, and I ended up saving more with her help."
We responded:
"Thank you, Brooke, for your kind words and for choosing us after 8 years with another company. We're glad to hear that Lyndsey was able to assist you and help you save. If you need anything else, feel free to reach out."
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Serina Green

August 1, 2025

5  out of  5
rating by Serina Green
"I had the BEST experience. Lyndsey got us a great rate and the whole process was so seamless and convenient. Great staff, great environment. Very pleased!"
We responded:
"Thank you, Serina, for your fantastic review! We're glad to hear that Lyndsey and the team made the process seamless and convenient for you. We appreciate your support and look forward to assisting you in the future!"
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Sarah Beth Michael

August 1, 2025

5  out of  5
rating by Sarah Beth Michael
"Highly recommend working with Lyndsey! She is very knowledgeable and makes things so easy!"
We responded:
"Thank you, Sarah Beth, for your recommendation! It's great to hear that Lyndsey was able to make things easy for you with her knowledge. We appreciate your feedback and look forward to assisting you again."
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Jackson Smith

July 3, 2025

5  out of  5
rating by Jackson Smith
"Very responsive and helpful."
We responded:
"Thanks so much, Jackson! We're glad to hear that you found our team responsive and helpful. Let us know if there is anything else we can assist you with!"
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JJ Jury

July 3, 2025

5  out of  5
rating by JJ Jury
"Great people and great prices! Yall go see Kristen and April."
We responded:
"Thanks for your awesome review, JJ! We're glad to hear you had a positive experience with us. We appreciate your support and look forward to serving you again."
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Archbishop53

July 3, 2025

5  out of  5
rating by Archbishop53
"If anyone is in need of a great insurance company, please give this agent a call! Great people and great service!"
We responded:
"Your review is greatly appreciated! We're glad to hear that you had a positive experience with our team. If you ever need assistance in the future, feel free to reach out."
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Taylor Jordan

June 6, 2025

5  out of  5
rating by Taylor Jordan
"We LOVE Mr. Chad’s office. Everyone is so sweet and makes you feel like family. They helped us get the best coverage at the best price for both of our vehicles & house. They love on my babies like they’re their own. We love them! :)"
We responded:
"Thank you for the 5 star review. "
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Erin Hulsey

June 5, 2025

5  out of  5
rating by Erin Hulsey
"This a wonderful company with 5 star employees! April is the best! She so kind and helpful."
We responded:
"Thank you, Erin, for your kind words and for highlighting April's efforts. We're glad to hear that our team has been helpful to you. Your feedback is greatly appreciated."
Profile photo of Alexis Howard

Alexis Howard

June 3, 2025

5  out of  5
rating by Alexis Howard
"Like a good Neighbor! Y’all know the jingle. The best Statefarm Agency I have ever worked with!"
We responded:
"Thank you, Alexis, for your kind words and for being part of our State Farm family! We're glad to hear that you've had a positive experience with our agency. If you ever need anything, feel free to reach out."
Profile photo of Jo Garrick

Jo Garrick

June 2, 2025

5  out of  5
rating by Jo Garrick
"Chad Sumners office is great to work with. This morning, I talked to Ms. Shelia about adding new vehicle. She made the switch very easy and in a very short time I had a binder and temporary Insurance cards."
We responded:
"Thank you, Jo, for sharing your experience with us. We're glad to hear that Ms. Shelia was able to assist you efficiently with your new vehicle. We appreciate your feedback and look forward to serving you again."
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Shadonna Holloway

May 23, 2025

5  out of  5
rating by Shadonna Holloway
"Amazing service and support for the last 20 years!"
We responded:
"Thank you, Shadonna, for your kind words and for being with us for the past 20 years! We're glad to have been able to provide you with great service and support. We look forward to continuing to serve you in the future."
Profile photo of Gina Hill

Gina Hill

May 18, 2025

5  out of  5
rating by Gina Hill
"I recommend Chad Sumner- State Farm to anyone! Great rates on home and auto insurance. Their customer service is excellent especially Kristen and Sheila!!"
We responded:
"Gina, your feedback means so much to us! We know how important it is to feel informed and confident about your coverage, and we’re thrilled to hear that our team was able to provide that clarity. Thank you for choosing our agency! "
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Tenisha Edwards

May 15, 2025

5  out of  5
rating by Tenisha Edwards
"Lyndsey is so helpful and experienced! She provided EXCELLENT customer service and answered all of my questions. She didn’t treat me like a customer, she treated me like family.! I had so many questions and concerns and she answered all of my questions patiently and professionally. She didn’t make me feel dumb , she made me feel appreciated! Chad Sumner’s office is the best!"
We responded:
"Thank you, Tenisha, for your kind words and for sharing your experience with us. We're glad to hear that Lyndsey made you feel appreciated and addressed all your questions with care. Your feedback means a lot to us, and we're here whenever you need assistance."
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Ashley Waters

May 14, 2025

5  out of  5
rating by Ashley Waters
"Shelia is so helpful & works through all my questions with such patience."
We responded:
"Thank you, Ashley, for your kind words about Shelia. We're glad to hear she was able to assist you with patience and thoroughness. We appreciate your feedback and look forward to continuing to serve your insurance needs. "
Profile photo of Jennifer Child

Jennifer Child

May 12, 2025

5  out of  5
rating by Jennifer Child
"Sheila is the best! She has always been so helpful and very professional. Thank you, for all your help!!"
We responded:
"Thank you, Jennifer, for your kind words and for taking the time to share your experience. We're glad to hear that Sheila has been helpful and professional in assisting you. We appreciate your feedback and your trust in our agency!"
Profile photo of Madison Harvin

Madison Harvin

May 7, 2025

5  out of  5
rating by Madison Harvin
"I have never had a bad experience with Chad Sumner’s office! April and Kristen are phenomenal, personable, and professional. They have been so helpful at times I need them and treat us like family. If you’re thinking of using this insurance office, you will not regret it!"
We responded:
"Thank you, Madison, for sharing your positive experience with our office! We're glad to hear that April and Kristen have been so helpful and made you feel like family. Your recommendation means a lot to us, and we're here whenever you need assistance. "