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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

david burst

September 13, 2023

5  out of  5 rating by david burst
"amazing customer service and every time ive had to talk to someone they have been extremely helpful and polite."

Tina Batten

August 4, 2023

5  out of  5 rating by Tina Batten
"Lindsey answered all my questions in a friendly and professional manner. This is the same great service I have always received from every employee in this office."

Steve Golden

July 10, 2023

5  out of  5 rating by Steve Golden
"Claire Long assisted me in switching from another insurance company to State Farm. Claire is courteous and professional and helped me make proper decisions for my Auto and Homeowner's insurance needs. Chad welcomed me as a new customer and communicated to me that he is appreciative and concerned about providing outstanding customer service to his clients."


May 5, 2023

5  out of  5 rating by Michael COLEMAN
"The most professional and kindest staff with whom I have ever dealt. Starting with the greeting at the front door to each and ever sales representative the experience has always been great. No doubt it starts from the top. Well done Mr Sumner!"

Christy Barber

April 12, 2023

5  out of  5 rating by Christy Barber
"Kristen & Mary were both very helpful & efficient when I requested quotes on home & auto. The office staff are all helpful & very friendly."

Monique Santana

April 11, 2023

5  out of  5 rating by Monique Santana
"Mrs. Kristin was so helpful and knowledgeable. She helped answer all of the many questions that I had regarding my insurance. She helped me lower my monthly cost of insurance by over $200 per month. 10 out of 10, I highly recommend! Thanks for everything :)"

Shelby Vickers

March 16, 2023

5  out of  5 rating by Shelby Vickers
"My experience with State Farm, was better than I ever expected. I loved how quick an easy the process was! Marry Hardy was such a great character a person for the job, she was fast an on point when I called looking for advice and looking to start new. Way to go! Y’all keep up the good work!"

Robert Chandler

March 8, 2023

5  out of  5 rating by Robert Chandler
"The staff at Chad Sumner State Farm Agency are always very knowledgeable about the realms of all insurance dealings.And the staff provides the utmost friendly experience and meets your insurance needs with a smile."

Kindall Eubanks

January 19, 2023

5  out of  5 rating by Kindall Eubanks
"Thank you to our agent Mary Hardy for looking after us and always helping us!!"

Rebekah Roberts

January 19, 2023

5  out of  5 rating by Rebekah Roberts
"Best customer service, and wonderful communication! Mary was super super helpful and so nice! Didn’t mind answer any and all questions I had. Definitely best decision I’ve made!"

Teresa Granberry

January 19, 2023

5  out of  5 rating by Teresa Granberry
"Kristen King was a joy to work with and I would recommend her to anyone as an agent. She was knowledgeable and quick to respond to all inquiries. Thanks for making the process quick and simple."

Randall Chambers

January 10, 2023

5  out of  5 rating by Randall Chambers
"Amazing service! Chad has an excellent and very responsive team! Within 24 hours I was able to get quotes on home and auto that beat out competitors, and switch my services. If you are looking for insurance be sure to give Chad, Kristen or their team a call!!"

Don Clark

December 21, 2022

5  out of  5 rating by Don Clark
"Perfect. Most understanding and considerate people in the business"

Douglas FirstChoice

July 11, 2022

5  out of  5 rating by Douglas FirstChoice
"I have been insured with Chad Sumner State Farm for quite some time now and I am not planning on going anywhere else no time soon!! I am one happy customer. This is Christy Bailey btw . . . When my husband and I recently bought our home Mrs. Claire went over and beyond to help us even when we found out that we unfortunately could not insure it through State Farm due to some unfortunate circumstances. All of the ladies in this office have always been so helpful to me even when I may have not been in the best of moods lol. I have to say also they do cheer me up when I call and I am feeling down. One thing I will never ever forget was when I lost my brother this last year and I was going through such a tough time and I shared it with Lauren , it wasn't but just a few days later that I recieved the sweetest sympathy card in the mail signed by each and every one of them in the office including Chad. It is so nice to know that they honestly care and thats why I am a lifelong customer of theirs. Thank you guys for being such an awesome team!!! It doesn't go unnoticed!!!!!!"

Renee Hughes

June 24, 2022

5  out of  5 rating by Renee Hughes
"I’m so grateful to Kristen King for helping me find great insurance at a great price. We purchased all our insurance policies with her and have had great customer service with the claims we have had to file. Nothing beats having good, local people on your side during times of need, and that’s what you get with this office."

McKenzie Coffee

June 23, 2022

5  out of  5 rating by McKenzie Coffee
"We were with StateFarm for years. We left because another company informed us that they could give us a better rate. However, we are back with StateFarm and glad about it. Our agent is the best agent on this side of the Mississippi River. She's very informative and made our experience with her very warm. Thank you so much K. King. You are the best!"

Burt Calhoun

May 27, 2022

5  out of  5 rating by Burt Calhoun
"Kristen and State Farm have always been there for me.. Great company, great agency, great people. Highly recommend!"

Cake Diva

May 13, 2022

5  out of  5 rating by Cake Diva
"If you’re looking for premiere customer service and an agent that has your best interest in mind, look no further than Chad Sumner State Farm agency. Kristen King is my go to for all my insurance needs. She goes above and beyond to make sure that my family and I are taken care of. She’s been taking care of me for more than 20 years and I know I can always count on her. It’s more than a job to her. It’s a passion. Taking care of people is her business and she does it very well!"

Austin Woodall

May 6, 2022

5  out of  5 rating by Austin Woodall
"Kristen was a pleasure to deal with. She made the process extremely simple."

Shakina Fields

May 6, 2022

5  out of  5 rating by Shakina Fields
"I have been with State Farm for years. It is a blessing to work with Kristen King. She is very informative. She always go above and beyond to answer questions and assist me with the best coverage for my family. I enjoy in office visits. When consulting with Kirsten, I know I have received exceptional advice. Whenever I have questions, she is just a phone call away. Kirsten is a great asset to State Farm. Thanks for all you do!"

Christie Livingston

April 26, 2022

5  out of  5 rating by Christie Livingston
"I truly don't know what I would do without Kristen! We have been with her for over 20 years. Each time I contact her, she is quick to respond and gets the job done...right! It's great to have her on my side."

Nancy King

April 22, 2022

5  out of  5 rating by Nancy King
"I was recommended to Kristen King and I MUST SAY, how great of an experience with her! It took me a couple of weeks to actually get into her office but she was persistent, she explained everything down to my understanding and always kept a bright smile and positive attitude. I am 100% satisfied that my family switched to State Farm, thank you Kristen!"

cecilia griffis

April 13, 2022

5  out of  5 rating by cecilia griffis
"I’ve used Kristen for many years, she has always been my go to. The greatest thing about her is she is willing to talk about items I may be interested in even tho I may not be getting them that day. I like to plan ahead on a lot of things. I was once told I needed an umbrella policy, so what did I do? I called Kristen and she gave me so much info, she is full of knowledge in her career. Not only is she smart, she is so full of energy. I can’t say I’ve ever talked to her and she wasn’t in a fabulous mood. She has been around through my marriage and both of my pregnancies. She has never forgot to ask about my husband and my boys and their well being. My life is insured and I have a easy mind because of her. Thank you Kristen for keeping my life on track."

Jessica Williams

April 12, 2022

5  out of  5 rating by Jessica Williams
"Mrs. April and Mrs. Kristen have always been there for me when I needed State Farm! This is a business that my Dad began with many, many years ago and I followed in his footsteps! Very satisfied with their services!!!"

stephanie peugh

April 7, 2022

5  out of  5 rating by stephanie peugh
"Chad Sumner and his staff always provide excellent customer service! State Farm is a reliable and affordable insurance company. I highly recommend Chad Sumner and his staff!"