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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tracy Yancey

Tracy Yancey

July 25, 2025

5  out of  5
rating by Tracy Yancey
"Thank you so much for continuing to go the extra mile for us. This has been a nightmare for my husband and myself after both our teen drivers totaled their vehicles back in April. Along with my husband being hit by an uninsured motorist and then hitting a deer. We have no moving violations among our entire family yet our old insurance company dropped us, when we needed them the most. The quotes we got were absolutely outrageous with the highest one being $8600 for 6 months. Lynsey and this team continued to work on getting us the best deal possible. Lyndsey spoke with me and my husband and understand our frustration about this situation. There isn’t a doubt in my mind if we needed help with our insurance they wouldn’t do anything possible to help us. We will be telling family and friends about your team! This is what we’ve been looking for, an agent that treats you like family! Thank you from the entire Yancey family!!"
We responded:
"Thank you so much, Tracy, for your wonderful review! We're really happy to hear that Lynsey and the team were there to help you and your family during such a tough time. Your trust and recommendations truly mean the world to us!"
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JJ Jury

July 3, 2025

5  out of  5
rating by JJ Jury
"Great people and great prices! Yall go see Kristen and April."
We responded:
"Thanks for your awesome review, JJ! We're glad to hear you had a positive experience with us. We appreciate your support and look forward to serving you again."
Profile photo of mystry “nicole” Partain

mystry “nicole” Partain

July 3, 2025

5  out of  5
rating by mystry “nicole” Partain
"I have always heard great things about your office! If anyone is looking for insurance …. Give April or Kristen a call!"
We responded:
"Thank you for your fantastic feedback! We're glad to hear that April and Kristen have made a positive impression. Your recommendation means a lot to us."
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kandy Branch

July 2, 2025

5  out of  5
rating by kandy Branch
"Awesome people to do business with!"
We responded:
"Thank you so much, Kandy, for your wonderful feedback! We're absolutely thrilled to hear that you had such a great experience with us. If there's anything else you need, please don’t hesitate to reach out. We're here to help!"
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Erin Hulsey

June 5, 2025

5  out of  5
rating by Erin Hulsey
"This a wonderful company with 5 star employees! April is the best! She so kind and helpful."
We responded:
"Thank you, Erin, for your kind words and for highlighting April's efforts. We're glad to hear that our team has been helpful to you. Your feedback is greatly appreciated."
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Jo Garrick

June 2, 2025

5  out of  5
rating by Jo Garrick
"Chad Sumners office is great to work with. This morning, I talked to Ms. Shelia about adding new vehicle. She made the switch very easy and in a very short time I had a binder and temporary Insurance cards."
We responded:
"Thank you, Jo, for sharing your experience with us. We're glad to hear that Ms. Shelia was able to assist you efficiently with your new vehicle. We appreciate your feedback and look forward to serving you again."
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Gina Hill

May 18, 2025

5  out of  5
rating by Gina Hill
"I recommend Chad Sumner- State Farm to anyone! Great rates on home and auto insurance. Their customer service is excellent especially Kristen and Sheila!!"
We responded:
"Gina, your feedback means so much to us! We know how important it is to feel informed and confident about your coverage, and we’re thrilled to hear that our team was able to provide that clarity. Thank you for choosing our agency! "
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Ashley Waters

May 14, 2025

5  out of  5
rating by Ashley Waters
"Shelia is so helpful & works through all my questions with such patience."
We responded:
"Thank you, Ashley, for your kind words about Shelia. We're glad to hear she was able to assist you with patience and thoroughness. We appreciate your feedback and look forward to continuing to serve your insurance needs. "
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Jennifer Child

May 12, 2025

5  out of  5
rating by Jennifer Child
"Sheila is the best! She has always been so helpful and very professional. Thank you, for all your help!!"
We responded:
"Thank you, Jennifer, for your kind words and for taking the time to share your experience. We're glad to hear that Sheila has been helpful and professional in assisting you. We appreciate your feedback and your trust in our agency!"
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coy roberts

May 7, 2025

5  out of  5
rating by coy roberts
"I would like to say thank you to April Coleman for taking care of me any time I have problems! Thank you for all you do."
We responded:
"Thank you, Coy, for your kind words and for recognizing April's efforts. We're glad to hear she has been able to assist you whenever needed. We appreciate your feedback and your trust in us!"
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Lauren Schurfeld

April 26, 2025

5  out of  5
rating by Lauren Schurfeld
"Lyndsey was absolutely nothing but amazing! I have never been so happy to give someone my money! It felt more like a friendship getting insurance rather than a chore. Super excited to see how happy state farm makes me!"
We responded:
"Thank you, Lauren, for your kind review! Our goal is to be a trusted partner in your insurance journey, and we’re so happy to hear that we’ve earned your confidence. We appreciate your support! "
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Sabrina Sumner

April 25, 2025

5  out of  5
rating by Sabrina Sumner
"I would recommend Chad Sumner State Farm to anyone. I'm not a customer but I have heard great things about them. I know April and she is great. Greet job Chad and April."
We responded:
"Thank you, Sabrina, for your kind words and recommendation. We're glad to hear that you've heard positive things about our team, especially April. If you ever have any questions or need assistance, feel free to reach out."