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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Taylor Jordan

Taylor Jordan

June 6, 2025

5  out of  5
rating by Taylor Jordan
"We LOVE Mr. Chad’s office. Everyone is so sweet and makes you feel like family. They helped us get the best coverage at the best price for both of our vehicles & house. They love on my babies like they’re their own. We love them! :)"
We responded:
"Thank you for the 5 star review. "
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Erin Hulsey

June 5, 2025

5  out of  5
rating by Erin Hulsey
"This a wonderful company with 5 star employees! April is the best! She so kind and helpful."
We responded:
"Thank you, Erin, for your kind words and for highlighting April's efforts. We're glad to hear that our team has been helpful to you. Your feedback is greatly appreciated."
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Alexis Howard

June 3, 2025

5  out of  5
rating by Alexis Howard
"Like a good Neighbor! Y’all know the jingle. The best Statefarm Agency I have ever worked with!"
We responded:
"Thank you, Alexis, for your kind words and for being part of our State Farm family! We're glad to hear that you've had a positive experience with our agency. If you ever need anything, feel free to reach out."
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Jo Garrick

June 2, 2025

5  out of  5
rating by Jo Garrick
"Chad Sumners office is great to work with. This morning, I talked to Ms. Shelia about adding new vehicle. She made the switch very easy and in a very short time I had a binder and temporary Insurance cards."
We responded:
"Thank you, Jo, for sharing your experience with us. We're glad to hear that Ms. Shelia was able to assist you efficiently with your new vehicle. We appreciate your feedback and look forward to serving you again."
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Shadonna Holloway

May 23, 2025

5  out of  5
rating by Shadonna Holloway
"Amazing service and support for the last 20 years!"
We responded:
"Thank you, Shadonna, for your kind words and for being with us for the past 20 years! We're glad to have been able to provide you with great service and support. We look forward to continuing to serve you in the future."
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Gina Hill

May 18, 2025

5  out of  5
rating by Gina Hill
"I recommend Chad Sumner- State Farm to anyone! Great rates on home and auto insurance. Their customer service is excellent especially Kristen and Sheila!!"
We responded:
"Gina, your feedback means so much to us! We know how important it is to feel informed and confident about your coverage, and we’re thrilled to hear that our team was able to provide that clarity. Thank you for choosing our agency! "
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Tenisha Edwards

May 15, 2025

5  out of  5
rating by Tenisha Edwards
"Lyndsey is so helpful and experienced! She provided EXCELLENT customer service and answered all of my questions. She didn’t treat me like a customer, she treated me like family.! I had so many questions and concerns and she answered all of my questions patiently and professionally. She didn’t make me feel dumb , she made me feel appreciated! Chad Sumner’s office is the best!"
We responded:
"Thank you, Tenisha, for your kind words and for sharing your experience with us. We're glad to hear that Lyndsey made you feel appreciated and addressed all your questions with care. Your feedback means a lot to us, and we're here whenever you need assistance."
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Ashley Waters

May 14, 2025

5  out of  5
rating by Ashley Waters
"Shelia is so helpful & works through all my questions with such patience."
We responded:
"Thank you, Ashley, for your kind words about Shelia. We're glad to hear she was able to assist you with patience and thoroughness. We appreciate your feedback and look forward to continuing to serve your insurance needs. "
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Jennifer Child

May 12, 2025

5  out of  5
rating by Jennifer Child
"Sheila is the best! She has always been so helpful and very professional. Thank you, for all your help!!"
We responded:
"Thank you, Jennifer, for your kind words and for taking the time to share your experience. We're glad to hear that Sheila has been helpful and professional in assisting you. We appreciate your feedback and your trust in our agency!"
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Madison Harvin

May 7, 2025

5  out of  5
rating by Madison Harvin
"I have never had a bad experience with Chad Sumner’s office! April and Kristen are phenomenal, personable, and professional. They have been so helpful at times I need them and treat us like family. If you’re thinking of using this insurance office, you will not regret it!"
We responded:
"Thank you, Madison, for sharing your positive experience with our office! We're glad to hear that April and Kristen have been so helpful and made you feel like family. Your recommendation means a lot to us, and we're here whenever you need assistance. "
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coy roberts

May 7, 2025

5  out of  5
rating by coy roberts
"I would like to say thank you to April Coleman for taking care of me any time I have problems! Thank you for all you do."
We responded:
"Thank you, Coy, for your kind words and for recognizing April's efforts. We're glad to hear she has been able to assist you whenever needed. We appreciate your feedback and your trust in us!"
Profile photo of Michelle Robert

Michelle Robert

May 2, 2025

5  out of  5
rating by Michelle Robert
"Sheila is very knowledgeable and helpful. She has a wonderful sense of humor as well!"
We responded:
"Thank you, Michelle, for your kind words about Sheila. We're glad to hear that her knowledge and sense of humor made a positive impact on your experience. We appreciate your feedback and look forward to assisting you in the future."
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Lauren Schurfeld

April 26, 2025

5  out of  5
rating by Lauren Schurfeld
"Lyndsey was absolutely nothing but amazing! I have never been so happy to give someone my money! It felt more like a friendship getting insurance rather than a chore. Super excited to see how happy state farm makes me!"
We responded:
"Thank you, Lauren, for your kind review! Our goal is to be a trusted partner in your insurance journey, and we’re so happy to hear that we’ve earned your confidence. We appreciate your support! "
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Sheryl Altman

April 25, 2025

5  out of  5
rating by Sheryl Altman
"April Corbett is a gem. Always professional and willing to help any way she can."
We responded:
"Thank you, Sheryl, for your kind words about April. We're glad to hear that her professionalism and helpfulness made a positive impact on your experience. We appreciate your feedback and look forward to continuing to serve your insurance needs."
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Sabrina Sumner

April 25, 2025

5  out of  5
rating by Sabrina Sumner
"I would recommend Chad Sumner State Farm to anyone. I'm not a customer but I have heard great things about them. I know April and she is great. Greet job Chad and April."
We responded:
"Thank you, Sabrina, for your kind words and recommendation. We're glad to hear that you've heard positive things about our team, especially April. If you ever have any questions or need assistance, feel free to reach out."
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Tracy Monday

April 24, 2025

5  out of  5
rating by Tracy Monday
"I just had to leave a glowing review about April Coleman. She’s the most professional and hospitable agent I’ve had the pleasure of working with. She’s truly an asset to the company."
We responded:
"Thank you, Tracy, for sharing your experience with April. We're pleased to hear that she provided you with such professional and hospitable service. Your feedback is greatly appreciated and will be shared with April and the team."
Profile photo of Robert Hudgens

Robert Hudgens

April 19, 2025

5  out of  5
rating by Robert Hudgens
"Professional, well informed, and timely with their services, Chad Sumner State Farm is who to trust for all your insurance needs."
We responded:
"Thank you, Robert! Our aim is to ensure that the insurance process is seamless and stress-free, and we’re delighted to know we achieved that. We appreciate your choice in us!"
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stephanie peugh

April 18, 2025

5  out of  5
rating by stephanie peugh
"Chad Sumner and his staff always provide excellent customer service!"
We responded:
"Thank you Stephanie for letting us know you appreciate the service you receive! Everyone here at Chad Sumner State Farm takes pride in going the extra mile and helping our customers. Whether the need is auto, home, life or supplemental health insurance … we just treat people like family. Our #farmfamily We really appreciate you and the trust that you place in us and in State Farm every day to handle your family’s insurance needs. Your business is important to us. From all of us at CSSF … THANK YOU!!"
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Maria Reyes

April 17, 2025

5  out of  5
rating by Maria Reyes
"Great office and staff! Customer service is outstanding, and they are always willing to help!"
We responded:
"We’re so grateful for your feedback, Maria! Knowing that we made a positive impact means the world to us. Thank you for trusting us with your insurance needs! "
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Maggie Clayton

April 16, 2025

5  out of  5
rating by Maggie Clayton
"Chad and his team have taken care of my family and I for over 20 years! You couldn’t pick a better agency if you tried!"
We responded:
"We appreciate you, Maggie! Building long-term relationships with our customers is what it’s all about, and we’re so happy to have you as part of our insurance family! "
Profile photo of Tammy Altman

Tammy Altman

April 15, 2025

5  out of  5
rating by Tammy Altman
"Sheila, Kristen, and April are the best! They are friendly and professional! Mr. Chad is very helpful as well. Chad Sumner State Farm is the place to go for all your insurance needs!! The named people are the ones I have dealt with. I am sure all the employees are just as great!"
We responded:
"Thank you so much, Tammy, for your amazing feedback! We’re absolutely delighted to hear that Sheila, Kristen, April, and myself have made such a wonderful impression on you. We truly appreciate your trust in us for your insurance needs and can’t wait to keep serving you!"
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Katie Winter

April 14, 2025

5  out of  5
rating by Katie Winter
"Ms. Sheila is on top of it!"
We responded:
"Thank you, Katie, for your feedback! We're glad to hear Ms. Sheila made a positive impression. We appreciate your support and look forward to serving you."
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S

April 14, 2025

5  out of  5
rating by S
"They are always helpful and kind, happy to assist whenever I call or email them. I have been with them for 20 years and highly recommend their services."
We responded:
"Thank you, S, for your kind words and for being a loyal customer for 20 years! We're happy to know that our team has been helpful and friendly whenever you contact us. Your recommendation means a lot to us, and we're here to help you whenever you need."
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Pat Hall

April 13, 2025

5  out of  5
rating by Pat Hall
"Have always been great with my insurance needs...would certainly recommend."
We responded:
"Pat, we’re so grateful for your five-star review! Our team works hard to provide expert guidance and a smooth experience, and we’re thrilled to know we met your expectations. Thank you for choosing us! "
Profile photo of Tenika Riley

Tenika Riley

April 10, 2025

5  out of  5
rating by Tenika Riley
"I love Mrs Shelia at State Farm, she’s so sweet. Thanks for all your help."
We responded:
"Thank you, Tenika, for your kind words and great rating! We're happy to hear that Mrs. Shelia has been helpful and nice. We appreciate your support and look forward to serving you again."